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🚀 Getting Started

📄 Documents Required for a New Connection

2 min readTTriangle Support TeamUpdated May 2026
Help Center

Overview

Triangle requires a small set of identity documents to register your connection. This is required by BTRC (Bangladesh Telecommunication Regulatory Commission) for all internet service providers.

For Residential Connections

Residential applicants must provide:

  • Valid National ID Card (NID) — front and back copy
  • One recent passport-size photograph
  • Proof of address (utility bill or rental agreement) — optional but recommended
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Foreign nationals may substitute an NID with a valid passport copy.

For SME / Business Connections

Business applicants must additionally provide:

  • Company Trade License copy
  • NID of the authorized signatory
  • Company letterhead request (for official invoicing)

Submitting Your Documents

You can submit scanned copies via email to info@triangle.com.bd or hand them to the engineer during installation. Physical originals are not retained — we keep scans only.

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Take clear, bright photos of your NID with your phone — no scanner needed. Make sure all text is readable.

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